Client context
Client is a Portfolio management services provider with relationships across multiple custodians and a large distribution network.
Challenge
- Client has been following a paper based partner onboarding journey that is long and time consuming.
- Discontent between distributors and custodians due to a long onboarding process and manual paperwork.
- First transaction can be initiated within 10–30 days which was leading to revenue loss for the partners.
- Loss of 10% clients and credibility due to the long period between onboarding and first transaction.
Solution
Our Solution: 1SB Investment Gateway
- Low-code platform, start digitally onboarding your clients within days.
- Pre-built integrations to ensure straight through onboarding and order processing.
- Highly secured, traceable and immutable – leveraging blockchain to securely store and manage customer data.
- Fully integrated SaaS platform to go live within days. Open APIs to embed PMS products into existing product offerings.
Results
- Faster TAT through designing digital onboarding journeys for clients within 24 hours offering enhanced customer experience.
- Integrate with multiple custodians in a single point integration.
- Provide user interface and API to their custodians to access 1SB SaaS platform.